ChefShop.com Privacy Policy
We understand that privacy matters to our customers and we take many steps to ensure your information is protected. The following policy is to inform you of what information is being gathered and how it is used. If you have any questions, feel free to contact us.
What information do we collect and how?
Using cookies, we collect your name, e-mail address, billing and shipping address, phone number and credit card information. We collect this information when you register on our site, place an order, subscribe to one of our email lists, or respond to a survey. You may, however, visit our site anonymously.
A note: We don’t store your credit card information. Our system automatically deletes your credit card information after a period of time, which is why we may contact you again.
What do we use your information for?
We use customer information collected by us for identification, contact purposes, and to complete your order. Or for demographic analysis to be performed solely by our staff. Nothing else. This information is used to help us at ChefShop.com ensure that our services are best designed to meet our customers' changing needs. We at ChefShop.com respect your right to privacy. We value every customer’s trust and want your online shopping experience to be a positive one.
Any of the information we collect from you may be used in one of the following ways:
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To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
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To improve our customer service. Your information helps us to more effectively respond to your customer service requests and support your needs.
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To process transactions.
The email address you provide when you place your order may be used to send you information and updates pertaining to your order.
All customers are given the opportunity to unsubscribe from our newsletter mailing list at any time by sending an email to ChefShop.com (ShopKeeper @ ChefShop.com) with “remove” as the subject line. Every newsletter we send has an unsubscribe link at the bottom.
However emails that directly support your order, like order and shipping confirmations, do not come with unsubscribe options.
Our integrity
ChefShop.com does not send spam e-mail.
As a rule we do not sell, rent, or loan any personal information about our customers to third parties. You are our most valuable asset and we are not interested in sharing you with anybody.
This does not include trusted third parties who assist us in operating our website (such as our hosting service), conducting our business, or servicing you, so long as those parties agree to keep this information confidential. For example, we may share your name and address with UPS in order to see that your order is delivered. We may also release your information when we believe it is appropriate to comply with the law, enforce our site policies, or to protect our or others rights, property, or safety.
Liability!
Your Consent
By using our site, you consent to our online privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and update the Privacy Policy modification date below.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
USERS ASSUME ALL RESPONSIBILITY FOR ANY LOSS OF PRIVACY OR OTHER HARM RESULTING FROM THEIR VOLUNTARY DISCLOSURE OF PERSONALLY IDENTIFIABLE INFORMATION.
Effective Date: May 28, 2020